For many individuals and businesses, unloading without a dock is a serious problem. For others, the term ‘no spring, no problem’ means a problem solved! What would you do if you had to make a bulky delivery to a customer without a dock or unloading dock?
What if a person asked you for something that had to be delivered to their home? How many private residences have docks to unload your goods. In fact, how many have forklifts to help you unload a simple pallet, let alone a grand piano or fountain for your backyard? Neither!
Therefore, you need some means to unload your truck or van once it reaches its destination. Many drivers have time-limited assignments for each delivery, so guess what they sometimes try to do? Download it by hand! They might have a friend in their cab, and they can also hook up the receiver to help manually lift this $ 10,000+ grand piano from the back of the pickup or truck to the ground.
Guess what happens? If you have it! Someone loses their grip on the polished surface, or slips and trips under the heavy weight, and the piano falls to the ground and breaks. Your client not only has a claim for the piano, but he also has a claim for compensation from his driver and anyone else injured in the debacle.
Unloading without dock: crane vans
Now consider the situation where you use a trucking company that employs tow trucks for that job. They know the potential dangers of delivering such items to locations without a dock or proper unloading equipment. By using the services of a trucker who understands these issues, you may be able to avoid such serious problems.
If you ever have a situation where you may have to unload at a location without a dock, it’s important to make sure your drivers are never faced with the decision of whether or not to attempt a manual unload.
You can do this by using a tow truck to collect and deliver your goods. You can avoid the problem of merchandise damage, manual handling and personal injury damage claims, by using a pickup truck or truck equipped with an integrated gantry crane to load, deliver, and unload customer-requested items. These can range from the aforementioned grand piano to a load of steel bars that are too heavy for anyone to attempt to unload them by any other means.
Avoid manual handling claims
Handling claims manually can be very costly for you, either through direct liability payments or higher insurance premiums. Other than that, it is surely best to protect truck and van drivers, and any other employees involved in loading and unloading goods, by providing the best possible handling equipment to your drivers and customers.
That’s what tow trucks offer. These vans and trucks allow you to load and unload your deliveries at ground level. Why take the risk when the solution is here for you?
