Doing your homework for a phone interview can significantly improve your chances of employment in today’s job market. Typically, the employer’s first phone call is to schedule and coordinate an in-person interview. However, the call could be to arrange a more formal and detailed telephone conversation between you and the employer. As a rule of thumb, a company’s decision to conduct an in-depth phone interview with selected potential candidates, prior to having a face-to-face interview, is to establish which, if any, of the myriad applicants put forward may be a good fit for the position. since they seek to cover.
Typically, the decision to conduct a formal phone interview is the result of a company wanting to do a “fast hire” and move on with their shortlisted “best candidates.” After the phone interview screenings are complete, the company will schedule face-to-face interviews for a small group of finalists. For that reason, job seekers should always be prepared for both types of phone interviews: the predictable (which has been scheduled as an in-person interview) and the surprise (which occurs with the first contact call).
Good preparation for a phone interview should include having your most accurate current resume within reach (perhaps in a drawer by the phone), having well-prepared notes (taking information from your resume, adding any relevant performance data, and preparing to answer difficult questions), as well as knowing and using the proper telephone interview protocol. Proper telephone interview protocol includes:
Be sure to write down the exact time of the phone interview and who you will be speaking with. If possible, find out your position in the company (example: are you an external recruiter, an internal human resources representative, or are you an employer within the company?).
Change the answer tone of your phone. (Although you may have a preference for a certain type of music, it’s best to go without it during your job search.)
Being prepared to answer the call as soon as you receive it: This means setting up an interview time where you will be free from all distractions.
Smiling… Even though the interviewer can’t see you, they can feel the smile in your voice.
Be professional and businesslike when speaking during the interview. Please answer all questions honestly and avoid elaboration or being “chatty.” Follow the answer rule of two or three short sentences.
Stay alert, focused and calm: A good night’s sleep before the interview can help with this.
Let the interviewer speak and do not interject comments unless asked to do so. Do not interrupt the interviewer while he is asking questions.
Follow Your Resume and Notes While Talking About Your Work or School History – Be sure to follow the exact resume that appears to the employer.
Jot down important information for later review after the call, including when you might anticipate a scheduled in-person interview – mark your calendar for follow-up.
Not forgetting to thank the interviewer at the end of the interview.
