Knowledge Management Systems
There are three different types of knowledge management systems. The first is structured. A structured system provides databases and tools to store and manage structured knowledge. An example is KPMG International’s KWorld, a free online database that stores presentations, white papers, methodologies, best practice guidelines, and human resources. The system includes a collaboration tool and is organized into nine levels of content. It is also often organized by geographic region and product.
Another type of knowledge management system is enterprise-wide. A good enterprise-wide system is accessible to employees throughout the company. This system enables employees to easily find and share knowledge with each other. It also enables them to better use the information they have. It is important that the knowledge management system be available throughout the company. It is also important to have a corporate knowledge base that is readily searchable and updated. If you want to use a knowledge management system in your company, you should consider incorporating a shared learning platform for employees.
The second type of enterprise knowledge management solution is collaborative. A knowledge management system must be flexible enough to accommodate multiple needs. For example, an online community forum can allow visitors to discuss a particular topic, share tips and suggestions, and network. A brand may create a community forum for its fans or customers to share their ideas. For example, Airbnb has a community center where verified hosts can interact with each other and share their experiences. Many other types of knowledge management systems are not formal, but they should serve a variety of purposes.
Types of Knowledge Management Systems
A knowledge management system can also be used to improve innovation processes. Using a knowledge management system allows people to more easily collect ideas and enrich them. The more people who are armed with the same general knowledge, the more likely they will have a better idea. In fact, the more ideas a company has, the more likely they are to succeed in delivering their products or services. The more people who have access to information, the more informed they are to make good decisions.
There are several types of knowledge management systems. One type is general and suitable for storing various types of information. A service knowledge management system, for example, allows employees to quickly access common customer queries. A third type of knowledge management system is specialized and designed for specific needs. A centralized knowledge system can provide a central repository for all the relevant information. If an organization wants to innovate, it needs a centralized repository of documents and files. A well-designed knowledge management system will allow the organization to store and manage data in a more effective manner.
A knowledge management system can be categorized into two categories: enterprise-wide and small. An enterprise-wide knowledge management system will store and apply digital content across an enterprise. It will also provide a central database for structured documents, while a service-based one will allow employees to access information from different departments. In contrast, a market research knowledge management system will have a knowledge repository that will help it track and classify ideas.
